Valley  Internet

Technical Support Home
Frequently Asked Questions
Online Security
Setup Your Connection to Valley Internet
Setup Email, Proxy Servers, and other Services with Valley Internet
Support for Customers with Webpages hosted by Valley Internet
Links to useful utilities for the Internet user
Using the Internet
Connection Problems

Welcome to Valley Internet's technical support page. Please select the link to the left that most closely matches your problem. If you are unable to find the answer to your question on this site, please feel free to contact Valley Internet's tech support staff.

Technical support is available by submitting our technical support form, by emailing, by online tech support chat (If available, see below), and by phone at:
Lincoln County: 931-433-1921
And Toll-Free: 1-888-433-1924

Monday through Friday, 8:00 AM to 5:30 PM, Saturday 8:00 AM to Noon

Specific techs can be reached at the following emails:
Eric Esslinger (

      If you have reason to believe our network is down, or if you strongly believe you are having problems caused by our servers, you can use our network problem report form or webpage feedback form, or email the System Administrator (Matt Kemp) or the Webmaster (Eric Esslinger) respectively. For general tech support however, you should use the technical support form, or email

      We would appreciate it if you would take a minute to complete our Customer Satisfaction Survey, so we can determine how to serve you better.