Valley  Internet



Home
Technical Support Home
Frequently Asked Questions
Online Security
Setup Your Connection to Valley Internet
Setup Email, Proxy Servers, and other Services with Valley Internet
Support for Customers with Webpages hosted by Valley Internet
Links to useful utilities for the Internet user
Using the Internet
Connection Problems
Using your Web browser
Navigating the internet is generally fairly simple: You go from one page to another by clicking either on pictures that are linked to a new page (such as the pictures that make up our navigation bars) or you click on hyperlinked text such as this which is generally in a different color and/or underlined.

In addition, there are various browser controls available, to help speed you on your way, or let you navigate within sites you have already been to.

Below you will see a picture of Internet Explorer 6.0's web browser navigation controls. These are fairly standard, and similar controls are present on all modern browsers.
Navigation controls
First, below the bar are the pulldown menus: File Edit View Favorites Tools Help
  • File: Allows you to enter web or file addresses, (Open), print web pages, close the browser, and switch it between offline and online mode.
  • Edit: Allows you to copy text from the website, and also find specific text on the page you are on.
  • View: Lets you turn certain toolbars on and off, and change what items are on them. Also allows you to change the text size and go to 'Full screen' mode.
  • Favorites: Also known as 'Bookmarks', favorites are a list of web pages you like to visit. This menu will come pre populated by both the browser maker and whomever provided your browser, plus some software (such as Real player and Macromedia Flash) will add their own stuff to your favorites. To Add your own favorite, select Add Favorite from this menu.
  • Tools: Has a link to launch your mail and news program (usually Outlook Express) as well as links to the Internet Options control panel and Windows Update. The synchronize option is used to download whole sites so you may view them offline.
  • Help: Connects you to various section of the help websites. About Internet Explorer tells you what version of IE you are using.
The navigation buttons, in order:
  • Back Button: Clicking on this button with your left mouse button will take you back to the last page you were on before you got to this one. Right clicking will, in many browsers, pop up a list of pages previously visited, in order, for you to select one. Sometimes, if you have been redirected from one page to another, the only way to back up past the redirect is to right click on the back button and go back 2 pages. You may also left click on the small down arrow on the right side of the button to get the same effect.
  • Forward Button: Left Clicking on this button will take you forward. This is useful if you've used the back button to go back one too many pages. Right clicking and clicking on the arrow next to the button produces the same effect. Note that my button is 'greyed out' (inaccessible) because I have not gone 'back' from anything, and thus have nothing to go forward to.
  • Stop Button: Left clicking on this button causes the browser window that you are in to stop downloading whatever graphics or web content it may be attempting to get. Useful when you hit a site that is overly large or otherwise something you do not want to load. Note that all things may not stop from the push of this button. Flash animations and Java have a tendency to 'keep going' because they are being managed by programs other than the browser itself.
  • Refresh Button: Left clicking on this button will make the browser refresh, or reload, the page (usually). This will get fresh content, and reset animations, songs, etc. Some pages with dynamic content will refresh automatically.
  • Home Button: This button returns you to whatever page you have set as your 'Home' page... Usually Valley Internet's website.
One other thing you will notice on this image. Up in the top left corner it says 'Valley Internet - Microsoft...'. The 'Valley Internet' part of that line is the page title.

The Address Bar:
Address Bar
The address bar is where you type URLs (Bit of useless knowledge: URL stands for Uniform Resource Locator) to get you where you are going. To use it type in the URL you happen to know and hit Enter on the keyboard. Alternatively, you can type in terms you would want to search for and most modern browsers will do a search for a site that matches those terms. Most modern browsers are pretty relaxed in what they will let you enter to get a web site... entering vallnet by itself will get you to www.vallnet.com, it will just take a little longer as the browser tries to figure out what you are looking for. Note that this is not the most exact way to get to a web site, and can produce some mind boggling misdirections. The full address is the best way to go.
Now for an explanation of how Addressing works:
Most URLs should be preceded by http:// which means HyperText Transport Protocol, which is tech speak for 'this is a web site'. The next part is the domain name, usually www.something.com, though there are many many domain name formats out there. Example personal.vallnet.com. If the page you are going to is not the main page of the site (such as this one) there will be a path following it: /support/browsing.shtml That tells the web server exactly what page you are requesting.
Other things in the address bar: Sometimes the domain name will be replaced with an IP number. This is what is actually used to find the site on the web. The domain name simply points to a specific ip address, and is more friendly to remember. Example: http://207.59.200.11 which is the same as http://www.vallnet.com. Also, you will occasionally have different protocols at the beginning of the string: https:// means HyperText Transport Protocol, Secure, which is tech speak for 'This is a web site, and you need to use encryption to talk to it'. When you see that in the URL you can know that your communications are encrypted. These sites are often used for sensitive data collection, such as credit card numbers. We use secure pages for our customer service pages to prevent people from snooping your username and password, as well as protect your sensitive data. Also, when connected to a https:// site, you should see a small lock somewhere in the toolbar at the bottom of your browser. A couple of other strings are ftp:// (File transport protocol), mailto: (launches your email client to send an email).
Finally, sometimes an address will look something like this: http://www.vallnet.com:80. The :80 is a socket number (80 is the standard for web addresses), and some web and FTP servers will be operating on weird sockets that can't be found without specifying one in the web address.

The Sidebar control:
Sidebar Control
The latest versions of Internet Explorer and Netscape Navigator feature a new trick called the Sidebar where instead of dropping menus across the middle of your website, the shove the whole site over to the right and open a sidebar for you to pick your information from. Clicking on one of these buttons will open up the appropriate side bar.
  • Search: The search sidebar will have a search engine that you can type your search into and have it pop up in that sidebar. How customizable this is depends heavily on both your browser and operating system (if using Internet Explorer). It does work just like any search engine normally would though.
  • Favorites: Opens up your favorites in the sidebar.
  • Media: Opens up a media bar for finding online radio stations and the like. I don't know anyone who really uses it, but it looks straight forward to use
  • History: Opens up a recent history of your browsing over the internet. Exactly how much history is kept can be controlled under Internet Options. Useful for finding that site you were on last week you didn't bookmark.

Most browsers have additional buttons in their tool bars. These buttons are for other navigation features, or function as favorites or bookmarks to specific sites (example, Real Player often installs a RealMedia button on Internet Explorer.) Many browsers have a 'Mail' button, which will launch the email client associated with the browser (Outlook Express in Internet Explorer).