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To send mail through Valley Internet's email servers when connected to other Internet Service Providers, your email client must be setup to authenticate your connection so that we know with certainty that you are allowed to use our email server. In order to allow you to authenticate, and to protect your username and password, we require you to install a secure certificate from us which allows the connection between you and our mail server to be encrypted. We will not accept outside connections unless you do this first.

Note: If you wish to receive email at a connection outside Valley Internet, please contact us to remove the security restriction against outside dialups connecting to the mail server to receive mail.

To send mail using Outlook Express
  1. First, you need to Click on this link to Load the certificate from within Internet Explorer.
  2. A screen should pop up, asking you to open or save the file you are attempting to download. Click on Open:
    Open/Save window for secure certificate

    If the window pops up asking you to open instead of canemisis.cer, cancel the opening, and click on this link instead.

  3. The install certificate window should then pop up. to continue you need to click Install Certificate...:
    Installation window
  4. The Certificate Import Wizard will launch. To continue, click Next >:
    Certificate Import Wizard Intro
  5. Leave the Certificate Store on 'Automatically select the certificate store based on the type of certificate' and click Next >:
    Certificate Store Selection
  6. The Wizard completion screen should pop up, asking you to check the values. Click on Finish:
    Completeing the Wizard
  7. The actual import window should pop open. Make sure the 'subject' line is the same as below, then click on Yes to proceed:
    The actual import
  8. If the import was successful, you should receive the box below. Click Ok. If you receive an error, write it down and contact Valley Internet tech support.:
Now you need to configure Outlook Express to connect using authentication and SSL. Launch Outlook Express
  1. Open Outlook Express.
  2. Go to Tools and select Accounts from the drop down menu
  3. Click on the Mail tab.
  4. Now click on your account to highlight it, and click on Properties.
  5. Click on the Servers tab.
  6. Down near the bottom of the Servers tab, you will find a checkbox labeled 'My server requires authentication'. Put the checkmark in the box, then click on the Settings... button.:
    Servers tab in Outlook Express
  7. Under settings, make sure the radio button marked 'Use same settings as my incoming mail server' is selected, and press Ok:
  8. Click on the Advanced tab.
  9. Put a checkmark in the blank labeled 'This server requires a secure connection (SSL)' which is just underneath 'Outgoing Mail (SMTP)':
  10. You should also change the port to 425, due to changes we have made that recent Outlook Express updates have forces upon us.
  11. Click Apply.
  12. Click Ok.
  13. Click Close.
You are now setup to be able to send mail through Valley Internet's mail servers when not dialed into a Valley Internet number.

To send mail using Netscape Messenger 7.x
  1. First, you need to Click on this link to Load the certificate from within Netscape 7.x.
  2. The 'Downloading Certificate' window should pop up. Check the box next to 'Trust this CA to Identify Web Sites', and click Ok.
    Download window
  3. Enter Netscape mail, and click on Edit and selectMail & Newsgroups Account Settings:
  4. Click on 'Outgoing Server (SMTP)', check the checkbox for 'Use name and password' and put your username in the box, then click the radio button next to Always for 'Use secure connection (SSL)':
    Installation window
  5. Click Ok.
  6. Next time you send mail from outside Valley Internet, it will ask you for your email password.